Practices and Policies for The Crossing
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General | |
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Riders have a right to expect that Cycle Canada, as organizers, and its staff will make all reasonable efforts to ensure that riders on The Crossing complete this trip and are enriched by the cycling experience. We hope that all riders will find companionship in other members of the group, be tolerant of other members of the group and help make the trip a memorable and positive experience for all participants. Practices and policies on this sheet are specific to The Crossing and are in addition to Cycle Canada's general statement of practices and policies. Anyone registering for The Crossing should also refer to the Cycle Canada statement of practices and policies. |
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Deposit |
The deposit amount includes a $150 registration fee that is non-refundable. The balance of the deposit amount is not refundable but may be transferred to The Crossing in the following year, subject to other conditions of this policy. Deposit amounts are included in the total fee set for participation in The Crossing. |
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Cancellations |
If a rider cancels within 30 days of the start of the trip, the full amount paid is not refundable but the final payment amount will be transferred to The Crossing in the following year. This provision may be modified in the event that there is a waiting list for participation in the ride and someone does take the spot being vacated. If a rider cancels between 90 days and 30 days before the start of the trip, a portion of the final amount paid is not refundable. The portion that is not refundable will be a pro rata amount based on the date that notice is received by us. For example, a cancellation notice delivered 60 days before the orientation date means that one-half of the final payment amount will be transferred to The Crossing in the following year. This provision may be modified if there is a waiting list for participation in the Tour and a qualified rider does take a spot being vacated. For 2005, group size will be limited to a maximum of 18 riders. For purposes of definition of a waiting list as applied to the cancellation policy, the limit will be 14 riders. There are no refunds for anyone who leaves the trip. |
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Final Payments |
An instalment of 50% of the final payment amount is due within 90 days of the start of the ride. The final instalment is due 60 days prior to the start of the ride. If payments are not received by due dates, the organizers reserve the right to cancel a registration and the refund policy will apply. Fees are subject to 7% federal GST. Canadian tax rules make non-residents eligible for a rebate of 50% of the federal Goods and Services Tax (GST). Cycle Canada is authorized under federal tax rules to issue a rebate on behalf of a non-resident. Details of taxes collected will appear on receipts issued to each rider. |
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Code of Conduct |
The Crossing is a rigorous event that may, on occasion, involve situations of high levels of physical or emotional stress. The organizer is aware of this potential and staff training includes discussions of how to recognize such situations. As a general rule, all that is needed is a cooling-off period. However, the organizer recognizes that there are rare circumstances of behaviour that is beyond the normal range of what is acceptable. If the conduct of an individual participant in The Crossing is disruptive to the group as a whole or degrading to any individual, the person responsible for such behaviour may be required to resign from the trip. In such an event there will be no refund of fees for fixed costs and pre-paid expenses. In the event of an incident that may fall within the purview of this provision, a review procedure will be commenced and the individual involved will be so notified. |
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